Data controller: Greater Manchester Combined Authority, Broadhurst House, 56 Oxford Street, Manchester M1 6EU

ICO registration reference: Z2751067

Customer enquiries contact details:

Data Protection Officer: : John Laurence Curtis


Who we are

The Greater Manchester Green City Region website is delivered by The Greater Manchester Combined Authority (GMCA).

GMCA is a body with various powers that is funded by the public and tries to make changes to improve the lives of everyone who lives in Greater Manchester. It has representatives for the people of Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan. These people all work together with the Mayor of Greater Manchester, Andy Burnham.

Greater Manchester Green City Region

The Greater Manchester Green City Region Portfolio Lead is Councillor Neil Emmott. Along with Councillor Emmott, the GMCA Environment Team facilitate action and support progress on the Five-Year Environment Plan. This plan sets out our long-term environmental vision to be carbon neutral by 2038 and the urgent actions we all need to take in the next 5 years to help achieve this.

The Greater Manchester Green Region City website aims to help individuals, businesses, industry and institutions to take action to lower our city-regions carbon footprint and move towards carbon neutrality. Supporting Greater Manchester to become a more sustainable place to work, live and visit.

What information we will collect about you

Anyone completing the PlasticFreeGM pledge will be asked to provide:

  • their organisation (if applicable) – Optional
  • pledge type

Anyone submitting a request through our contact form will be asked to provide:

  • their name
  • their email
  • their telephone number
  • details of the request.

We will also collect

  • your email address and subscription preferences when you sign up to our newsletter.
  • how you view our newsletter – for example if you open them and which links you click on.
  • website usage information and visitor behaviour information collected using cookies, google analytics and hotjar.

The GMCA has legal responsibilities for the wellbeing of Greater Manchester residents, as well as ensuring that residents are treated equally in the services that are provided.

Article 6 1(e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

The GMCA has legal responsibilities for a range of functions, this includes its duty under section 83 of the Environment Act 1995 and the Paris Agreement 2016. As an organisation that receives public funds to promote, engage with and deliver the GM 5-year Environment Plan there is a duty to explain the work to the public, to actively engage with citizens, organisations, partners and other policy makers and to respond to enquiries that relate to the environment in Greater Manchester.

What happens with your data

The GMCA promises to respect and protect the information you share with us. We will only use your information for the purposes we have explained in this notice.

If you have subscribed to the Green City Region newsletter your data is held by Mailchimp. Mailchimp is an American based company and as a consequence of this the data you provide will be transferred outside of the EU. The GMCA has reviewed the digital security of the Mailchimp platform and the contract we have with them has the approved Standard Contractual Clauses in the Data Processing Contract.

If you require further details of the Mailchimp Privacy Policy, please follow this link which will take you to the Mailchimp website: (

Information collected through the contact us form will be stored in a secure place and will only be accessible to a small number of GMCA employees who will respond to your enquiry.

  • MailChimp – used to collect your details in order to share our newsletter
  • Google Analytics – used to analyse how our site is used and to make sure the site meets the needs of those using it.
  • Hotjar – used to better understand our users’ needs and to optimise this service and experience.
  • Cookies – cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

GMCA will not share your information with any other organisations for marketing, market research or commercial purposes. If you have signed up to receive the newsletter, you may opt out from this at any time.

You can find out more information about data protection on the GMCA’s website here:

Who will see your data?

Your individual response to the contact us form will be stored in a secure place and will only be accessible to a small number of GMCA employees.

The GMCA have security measures in place to keep your information safe and limit the people who can see it.

What will your data be used for?

If you have subscribed to the Greater Manchester Green City newsletter your data will used to email the newsletter to you via Mailchimp.

If you have completed the PlasticFreeGM pledge form, this data will be used to monitor the success of the campaign and report on the number of people and organisations that have pledged their support.

Information collected through the contact us form will be used to respond to your enquiry.

How long will we keep your data for?

If you have raised a query through the Contact Us Form, the GMCA will keep your information for 2 years after the date of input at which point it will be securely deleted in line with our retention and destruction processes.

This is in accordance with the retention schedule for local authorities – Customer Enquiries and Feedback which includes processing of customer feedback and comments. Excluding complaints management processes.

If you decide to no longer receive our newsletter, your personal information will be deleted as soon as your request is received.

Data sharing

The information collected will be used by the GMCA for the purposes explained above, and will not be shared outside the organisation.


What are my rights over my information?

The GMCA must comply with the UK GDPR.

Under data protection law, your rights include:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights.

If you wish to make a request, please contact us at:


Postal: Office of the DPO GMCA, Churchgate House, 56 Oxford Street, Manchester, M1 6EU

You can find out more information about data protection on the GMCA’s website here:

You can also find out more details on your information rights on the Information Commissioner’s Office website here:


How can I make a complaint?

If you are unhappy with how we are using the information we have about you, please get in contact with our Data Protection Officer to see if they can help. You can do this by emailing You can also make a complaint to us using the same email address.

If you are still not happy with the GMCA’s response to any request to exercise your individual rights or if you believe that the GMCA is not processing your personal data in accordance with the law, you can contact the Information Commissioner’s Office:

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

Telephone: 0303 123 1113

Other websites 

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy 

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8th September 2021.

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