This accessibility statement applies to web pages that start with gmgreencity.co.uk

This website is managed by Greater Manchester Combined Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software

What to do if you cannot access parts of this website

If you need information on this website in a different format:

Email enquiries@greatermanchester-ca.gov.uk

Call 0161 778 7000

Write
Greater Manchester Combined Authority
Broadhurst House
56 Oxford Street
Manchester
M1 6EU

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GMCA Environment Team by:

Email: GreenCity@greatermanchester-ca.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in a new tab)

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. To access this call 18002 0161 778 7000. If there is a specific number you wish to call add the prefix of 18002 to enable Text Relay.

Our offices have access to an audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Greater Manchester Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Navigation and accessing information

The accessibility of embedded video content is dependent on the standards reached by the third-party provider. Where possible we will make use of features such as subtitles to ensure our content is accessible. Some iframe video embeds are missing the “title” attribute. When we add new videos we will ensure it has captions available and the title attribute in the iframe.

PDFs and other documents

Some of our older PDFs and Word documents, including some published after September 2018, do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value). We plan to make these documents accessible by Autumn 2022.

Our newer documents should be compliant. If a new document is published that we have not been able to make accessible, we will make this clear on the page holding the document itself, along with details of when the document will be fixed by or how to obtain the information in an alternative format.

Documents designed for print and creative / artistic content

Some of our documents have been designed for print and as such may not be accessible for screenreaders. Some documents also contain artistic and creative content and are also not accessible by screen readers. We plan to make these documents accessible by Autumn 2022.

Content that’s not within the scope of the accessibility regulations

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations (opens in a new tab).

Third-party content

Third-party content on our site that is neither funded nor developed by, nor under the control of, the public sector body may also not be accessible. For example slides accompanying webinars and social media widgets and plugins – for example the Twitter feeds on our homepage.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (opens in a new tab) if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we are doing to improve accessibility

We have now identified a list of key service documents such as plans and strategies with non-accessible content. Most of these documents are PDFs that have been designed using Adobe software or converted from a Word document. They are not fully accessible.

We plan to:

  • carry out a document review to remove or fix inaccessible documentation by autumn 2022
  • where possible publish on-page HTML content instead of pdfs

In the meantime, if you are unable to access a document, please contact us. We’ll consider your request and get back to you.

We plan to annually review website accessibility and ensure that any new pages or PDFs and other online documents conform to web accessibility criteria.

How we tested this website

This statement was prepared on 28th August 2021. It was last reviewed on 28th August 2021.

This website was last tested on 7th September 2021. The test was carried out by Cornerstone Design & Marketing.

We tested all pages.

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